SHIPPING & RETURNS

At WONDERLOUS STUDIO, we want you to love your purchase. If something isn’t right, we’re here to help.

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Duties & Taxes

United States

All U.S. orders ship duty-paid. There are no import duties on delivery. What you pay at checkout is final.

International Orders

For international destinations, local customs offices or delivery carriers may charge import duties or taxes based on your country’s regulations. Any such fees are paid directly by you to your local authorities or carrier.

Any applicable local sales taxes or VAT are calculated at checkout based on your shipping address.

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Delivery Time

United States
   • Most core apparel — tees, sweatshirts, hoodies and shorts: 6–8 business days
   • Most outerwear and heavier apparel — windbreakers and track pants: 9–11 business days

International
   • International orders: 12–24 business days

Delivery times are estimates and may vary slightly based on destination, carrier processing and customs.

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Shipping

We offer complimentary shipping on all orders to the destinations we serve.

Orders are fulfilled from our global facilities, depending on product and destination. Whenever possible, orders are routed through the closest available facility for smoother delivery.

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Modify or Cancel Your Order

You can modify or cancel your order within 24 hours of purchase. After 24 hours, your order enters fulfillment and changes may no longer be possible.

Please contact: info@wonderlous.store

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Returns

If your order does not meet expectations, you may return it within seven (7) days of delivery.

Returned items must be:
   • Unworn
   • In original condition
   • With tags and original packaging

After inspection, refunds are issued to the original payment method. If you prefer, we can issue store credit instead.

   • United States: We provide a prepaid return label.
   • International: Customers cover return shipping.

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Exchanges

For size adjustments, please contact us within seven (7) days of delivery and review the Size Guide before ordering.

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Damaged or Flawed Items

If your item arrives damaged or with a production flaw, email info@wonderlous.store within seven (7) days of delivery with:
   • Your order number
   • A clear photo of the issue
   • A brief description

After review, we will arrange a replacement or a refund.

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Order Not Received

If your order has not arrived within 30 business days, please contact info@wonderlous.store and we’ll help investigate and resolve it.

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Exceptions

The following are not eligible for return:
   • Final-sale items
   • Gift cards

Items returned worn, washed or damaged are not eligible for refund or credit.

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For any questions, our customer support team is happy to help at info@wonderlous.store.